TERMS & CONDITIONS
1. Services
SkyPrairie Aerial Works provides aerial photography, videography, and custom drone services, including but not limited to:
-
Real estate photography and videography
-
Agricultural monitoring
-
Construction site documentation
-
Event coverage
-
Custom projects
We strive to deliver high-quality, professional-grade visuals. However, external factors such as weather conditions may impact the ability to complete certain projects. We reserve the right to reschedule services due to unsuitable flying conditions.
2. Booking and Payment
-
Booking Confirmation: Once you book a service, you will receive a confirmation email outlining the details of the service.
-
Payment Terms: Payment is required according to the terms of the selected service package. Invoices must be paid within 15 days of receipt unless otherwise agreed. Late payments may result in a $50 late fee.
-
For custom projects, a 50% deposit is required to secure the booking, with the remaining balance due upon project completion.
-
-
Rush Delivery: For expedited services (delivery within 24 hours), a $250 fee applies. This fee will be added to the final invoice.
-
Travel Fees: Travel beyond 45 miles from Watertown, SD will incur a mileage fee of $0.50 per mile for distances 15-45 miles and $0.75 per mile beyond 45 miles.
3. Cancellations and Rescheduling
-
Cancellations: If you need to cancel a service, please provide at least 48 hours’ notice. Cancellations made with less than 48 hours’ notice will incur a $100 cancellation fee.
-
Rescheduling: You may reschedule a service free of charge with at least 48 hours’ notice. If rescheduling is requested within 48 hours of the scheduled time, we may apply a rescheduling fee of $50.
-
Weather-Related Rescheduling: In cases where weather conditions prevent safe drone operation, we will reschedule the service at no additional cost.
4. Ownership and Licensing
-
Client Ownership Rights: Upon full payment, clients receive the right to use the images and videos for personal or commercial purposes, with the option to purchase 100% ownership rights (removal of logo and full copyright) for an additional $20 fee.
-
SkyPrairie Aerial Works Ownership: SkyPrairie Aerial Works retains the rights to all media captured unless the client purchases full ownership rights. We may use these images/videos for promotional purposes unless the client specifically requests otherwise.
5. Liability
-
Drone Operation: All drone operations will be conducted by FAA-certified pilots in compliance with FAA regulations. SkyPrairie Aerial Works is not responsible for any unforeseen accidents, delays, or damages caused by external factors during or after the project.
-
Damage to Equipment: If any damage is caused to SkyPrairie Aerial Works’ equipment due to the client's actions or negligence, the client may be held responsible for repair or replacement costs.
6. Privacy and Data Protection
-
Client Information: All personal information provided during the booking process will be used solely for the purpose of completing the service. We will not share or sell your information to third parties.
-
Aerial Footage of Private Property: We are committed to respecting privacy laws. We will not capture footage of areas where there is a reasonable expectation of privacy (e.g., backyards or through windows) without explicit permission.
7. Service Limitations
-
Weather Conditions: Drone flights are subject to weather conditions. High winds, rain, snow, or any other hazardous weather may result in rescheduling for safety purposes. SkyPrairie Aerial Works will not be held liable for delays caused by weather conditions.
-
Permits and Restrictions: It is the client’s responsibility to ensure that any necessary permissions or permits for the project location are in place before the scheduled service. SkyPrairie Aerial Works is not responsible for obtaining permits unless otherwise agreed in writing.
8. Dispute Resolution
-
Resolution Process: If any dispute arises regarding the service provided, both parties agree to resolve the matter in good faith. If the dispute cannot be resolved through informal discussions, it may be escalated to mediation or arbitration as necessary.
-
Jurisdiction: These Terms and Conditions are governed by the laws of the state of South Dakota. Any legal action must be filed within the jurisdiction of South Dakota courts.
9. Changes to Terms and Conditions
SkyPrairie Aerial Works reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website and take effect immediately.
If you have any questions or concerns about these Terms and Conditions, please contact us at contact@skyprairieaerialworks.com.
PRIVACY POLICY
At SkyPrairie Aerial Works, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data.
1. Information We Collect: We may collect the following types of information from clients, potential clients, and visitors to our
website:
A. Personal Information: This includes information that you provide directly, such as:
• Name
• Email address
• Phone number
• Company name (if applicable)
• Physical address (for project purposes)
• Payment information (for billing and transaction purposes)
B. Non-Personal Information: We may collect information automatically, such as:
• IP address
• Browser type and version
• Operating system
• Referral source
• Pages viewed and actions on our website
• Date and time of visit
2. How We Use Your Information: We use the information collected in the following ways:
A. To Provide Services
• To communicate with you regarding your project or inquiry.
• To deliver requested services, such as aerial photography, videography, inspections, or other drone services.
• To process payments for services rendered.
B. For Marketing and Promotion
• To send you promotional materials or information about new services or special offers (with your consent).
• To improve our marketing efforts and tailor our offerings to your interests.
C. To Improve Our Services
• To analyze website traffic and usage patterns to improve our online presence.
• To respond to your feedback and inquiries to enhance the customer experience.
3. How We Protect Your Information: SkyPrairie Aerial Works takes the security of your personal information seriously. We
use industry-standard encryption technologies and secure servers to protect your data. However, no method of
transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information: We do not sell, trade, or rent your personal information to third parties. However, we may share
information in the following cases:
A. Service Providers: We may share information with third-party service providers who assist in operating our business, such as payment processors or cloud storage services. These parties are contractually obligated to keep your information
confidential and secure.
B. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by
public authorities (e.g., a court or government agency).
5. Your Rights Regarding Your Information
A. Access and Correction: You have the right to request access to the personal information we hold about you. If you believe
that any information we are holding is incorrect or incomplete, please contact us to update or correct it.
B. Opt-Out: You have the right to opt-out of receiving marketing emails or communications from us. You can do this by clicking
the "unsubscribe" link in our emails or by contacting us directly.
C. Deletion: You may request that we delete your personal information from our records. However, please note that we may
need to retain certain information for legal or administrative purposes.
6. Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your
device by the website that help us understand how you use the site and personalize your experience.
A. Types of Cookies We Use
• Session Cookies: Temporary cookies that are deleted when you close your browser.
• Persistent Cookies: Remain on your device for a specified period or until you manually delete them.
• You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect your
ability to use some features of our website.
7. Third-Party Links: Our website may contain links to other websites. SkyPrairie Aerial Works is not responsible for the
privacy practices or content of third-party sites. We encourage you to review the privacy policies of any linked websites.
8. Children’s Privacy: Our services are not directed toward individuals under the age of 18, and we do not knowingly collect
personal information from minors. If you believe that a minor has provided us with personal information, please contact us,
and we will take steps to delete the information.
9. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this
page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed of how we
are protecting your information.
WEBSITE TERMS OF USE
Welcome to the SkyPrairie Aerial Works website ("Site"). By accessing or using our Site, you agree to comply with and be bound by the following terms and conditions ("Terms of Use"). Please review these terms carefully. If you do not agree to these Terms of Use, you should not use the Site.
1. Acceptance of Terms: By using the SkyPrairie Aerial Works website, you agree to be bound by these Terms of Use and any other applicable law. SkyPrairie Aerial Works reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting, and your continued use of the Site constitutes your acceptance of any changes to these Terms of Use.
2. Use of the Website: You may use the Site for lawful purposes only. You agree not to engage in any of the following prohibited activities:
• Using the Site for any illegal or unauthorized purpose.
• Attempting to interfere with or compromise the security of the Site.
• Uploading, posting, or transmitting any content that is illegal, harmful, or in violation of any intellectual property rights.
• Using automated systems such as bots or scrapers to collect data from the Site.
SkyPrairie Aerial Works reserves the right to restrict, suspend, or terminate your access to the Site if we believe you are in violation of these Terms of Use.
3. Intellectual Property: All content on the Site, including but not limited to text, images, videos, graphics, logos, and software, is the property of SkyPrairie Aerial Works or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on any content from the Site without our prior written permission.
4. User-Generated Content: If you submit any content to SkyPrairie Aerial Works through the Site (e.g., comments, feedback, or suggestions), you grant SkyPrairie Aerial Works a non-exclusive, royalty-free, perpetual, and irrevocable right to use, modify, distribute, and display such content. You represent and warrant that you own or have the necessary permissions to submit such content and that it does not infringe the rights of any third party.
5. Links to Third-Party Sites: Our Site may contain links to third-party websites that are not operated or controlled by SkyPrairie Aerial Works. We provide these links for your convenience only, and we are not responsible for the content, privacy policies, or practices of third-party websites. You access linked websites at your own risk.
6. Disclaimer of Warranties: The Site is provided on an "as is" and "as available" basis. SkyPrairie Aerial Works makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on the Site. To the fullest extent permitted by law, SkyPrairie Aerial Works disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site is free of viruses or other harmful components.
7. Limitation of Liability: In no event shall SkyPrairie Aerial Works, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Site, even if SkyPrairie Aerial Works has been advised of the possibility of such damages.
Some jurisdictions do not allow limitations on implied warranties or the exclusion of certain damages. Therefore, some of the above limitations may not apply to you.
8. Indemnification: You agree to indemnify, defend, and hold harmless SkyPrairie Aerial Works, its affiliates, and their respective directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Site or any violation of these Terms of Use.
9. Privacy: Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review the Privacy Policy for details on how we collect, use, and protect your personal information.
10. Termination: SkyPrairie Aerial Works reserves the right to terminate or suspend your access to the Site, without notice, for any reason, including if we believe you have violated these Terms of Use. Upon termination, your right to use the Site will immediately cease.
11. Governing Law: These Terms of Use shall be governed by and construed in accordance with the laws of the State of South Dakota, without regard to its conflict of law principles. Any disputes arising under or related to these Terms of Use shall be resolved exclusively in the state or federal courts located in South Dakota.
12. Entire Agreement: These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and SkyPrairie Aerial Works regarding the use of the Site. If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
13. Contact Us: If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
SkyPrairie Aerial Works
Email: contact@skyprairieaerialworks.com